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San Bernardino County·California

Voice Recording Logger System

Closes 2/10/2026$500k – $2MRequest for Proposal
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Description

The San Bernardino County Sheriff's Department is seeking a Voice Logger Recording System to provide a reliable and efficient means of recording and storing communication data. The system should be able to handle a high volume of calls and provide features such as call recording, playback, and storage. The successful proposer will be responsible for providing the system, installing it, and providing maintenance and support for a period of three years. • The system should be able to record and store communication data from multiple sources, including 911 emergency calls, administrative calls, and text-to-911 sessions. • The system should provide features such as call recording, playback, and storage, as well as the ability to search and retrieve specific calls. • The system should be able to integrate with the Sheriff's Department's existing computer-aided dispatch system and telephone answering system. • The proposer should provide a detailed plan for installing and testing the system, as well as a plan for providing maintenance and support. • The proposer should provide information on the system's security features, including data encryption and access controls.

Attached files

Contact

Elizabeth Nieves(Staff Analyst II)

[email protected]

(909) 387-0384

Key dates

Opened
1/15/2026
Questions due
1/26/2026
Closes
2/10/2026
Projected award
3/1/2026
Duration
3 years

Last updated

Details

Type
Request for Proposal
Industry
Information Technology and Software Development
NAICS
541512
Solicitation №
SHR126-ADMSR-6067

Budget estimate

$500,000 – $2,000,000

The estimated budget for this opportunity is between $500,000 and $2,000,000. This estimate is based on the scope of work, which includes the provision of a voice logger recording system, installation, and maintenance and support for a period of three years. The estimate also takes into account the complexity of the system and the need for integration with existing systems.

AI estimate from the solicitation

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