The Houston-Galveston Area Council of Governments is seeking qualified service providers for AI Consulting Services to support its Cooperative Purchasing Program. The selected contractors will provide ongoing, managed services supporting AI and Business Intelligence enhancement, maintenance, and strategic evolution. The services will include system design, data modeling, dashboard development, platform administration, performance and cost optimization, governance and compliance, and more. The contract term will be for four years, with an option to extend for an additional year.
• System Design: Integrate and manage data sources and pipelines, ensuring reliability and optimal performance.
• Data Modeling & Semantic Layer Design: Update and refine models to support evolving business needs.
• Dashboard Development & Optimization: Create, improve, and tune dashboards for enhanced business insight and usability.
• Platform Administration: Oversee upgrades, troubleshooting, and maintenance, aligning with vendor roadmaps.
• Performance & Cost Optimization: Tune queries, implement cost-saving strategies, and perform architecture reviews.
• Governance & Compliance: Ensure data governance, security compliance, and documentation standards are adhered to.
• Backlog Management: Triage and deliver prioritized enhancements in line with business request timelines.
• Managed Services Reporting: Monthly reports detailing activities, issue resolution, and value delivered against SLAs.
• Technical Best Practices: Implement DataOps, CI and CD for BI assets, automated testing, and code review protocols.
• Documentation: Maintain comprehensive records of configurations, code changes, and platform processes.
• Training & Knowledge Transfer: As deemed needed or requested, conduct periodic workshops and provide onboarding support for internal staff.
• Maintain responsive support for platform incidents, upgrades, and enhancement requests per SLA commitments
• Provide coverage during staff turnover or peak demand cycles to ensure consistent delivery.
• Proactive capacity planning to match workload fluctuations and avoid single points of failure.
• Ensure solutions keep technology stack aligned with industry best practices and vendor innovations.
• Support governance improvements such as data lineage tracing and process automation.
• Help internal teams focus on strategic initiatives by converting variable workloads to predictable managed services