Description
The Arizona Health Care Cost Containment System (AHCCCS) is seeking an independent verification and validation (IV&V) contractor to assess and oversee the implementation of an AI‑enabled call‑center solution. The effort spans from project kickoff in early 2027 through system go‑live and post‑implementation review, covering design reviews, testing evidence reviews, operational readiness assessments, and continuous status reporting. The contractor must provide senior‑level project management, AI and contact‑center subject‑matter expertise, and produce all required deliverables on a strict reporting cadence.
Attached files
Contact
Patrick Breazeale(Senior Procurement Officer)