Massachusetts Rehabilitation Commission (MRC) is issuing a blanket Request for Response to create a pool of qualified contractors who will provide Assistive Technology (AT) services to individuals with disabilities throughout the Commonwealth. Contractors will be expected to deliver AT device evaluations, acquisition, configuration, repair, training, technical support, and related consulting services on a per‑client basis, using the Commonwealth’s Enterprise Invoice/Service Management (EIM/ESM) system for billing. An amendment (03/01/2021) added a separate master agreement for Reasonable Accommodation services for MRC employees, requiring written HR authorization before work begins. The solicitation runs as a ten‑year blanket contract (07/01/2020 – 06/30/2030) with a minimum quote validity of 90 days and includes numerous compliance attachments (e.g., CORI assurance, supplier‑diversity plan, EFT enrollment).
• Provide AT device evaluation, selection, set‑up, repair, training, and ongoing technical support for clients.
• Deliver Reasonable Accommodation AT services for MRC employees under a separate master agreement (post‑amendment).
• Submit invoices by the 14th of each month for the prior month via the Commonwealth’s EIM/ESM portal; comply with extensive reporting, CORI checks, and supplier‑diversity requirements.
• Must maintain electronic funds transfer enrollment, submit business references, and adhere to Commonwealth Terms & Conditions for Human and Social Services.
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