Interfacility Transportation Services

The University of Iowa is seeking a supplier to provide interfacility transportation services for patients between its medical facilities. The successful supplier will function as an operational partner, providing Advanced Life Support (ALS) and Basic Life Support (BLS) transportation via ambulance, secure car, and wheelchair-accessible transportation. The supplier must be able to integrate with the University's operational processes, including coordination with the Admission and Transfer Center (ATC) and hospital throughput initiatives. The supplier must also provide high-quality services that reflect the values and culture of the University, with an emphasis on patient experience. Some key requirements include: • Providing medical transportation to patients between University facilities • Maintaining a licensed physician Medical Director for clinical oversight • Providing ALS and BLS transportation via ambulance, secure car, and wheelchair-accessible transportation • Meeting response time standards for emergent and non-emergent transports • Providing standardized reporting for Quarterly Business Reviews • Maintaining detailed transport records and providing electronic data extracts upon request.