RFP No. 26-2946-4JOK - Medicare Exchange Services for Medicare Eligible Retirees

This solicitation seeks a qualified firm to deliver Medicare Exchange Services for Henrico County and Henrico County Public Schools retirees. The contractor will act as a benefit advisor, helping eligible retirees select and purchase individual medical and prescription drug coverage in compliance with the defined Scope of Services. The work involves counseling retirees, processing enrollment paperwork, coordinating with Medicare and insurers, and providing ongoing support throughout the enrollment period. • Provide individualized benefit counseling for Medicare‑eligible retirees. • Assist retirees in selecting and enrolling in appropriate medical and prescription drug plans. • Manage enrollment paperwork, liaise with Medicare and insurance carriers, and offer post‑enrollment support.