9-1-1 Telecommunications Fee Audit and Compliance Services

The North Central Texas Council of Governments (NCTCOG) is seeking a vendor to provide 9-1-1 telecommunications fee audit and compliance services. The goal of this initiative is to ensure the accuracy, transparency, and completeness of fee remittances from telecommunications carriers and service providers. The selected vendor will be expected to conduct a comprehensive audit of all telecom fee remittances, analyze usage patterns, initiate and manage disputes, and provide quarterly reports. The vendor must have at least 5 years of relevant experience in telecom auditing, cost recovery, or related financial compliance fields, and must demonstrate familiarity with a broad range of telecom billing platforms and contract structures. Key points to consider: • Conduct a comprehensive audit of all telecom fee remittances • Analyze usage patterns against contractual obligations • Initiate and manage disputes, recover unpaid fees, and secure credits • Provide quarterly reports • Must have at least 5 years of relevant experience • Must demonstrate familiarity with telecom billing platforms and contract structures