Out-of-State Lien Enforcement Services

The State of Hawaii Department of Taxation is seeking proposals from law firms to provide Out-of-State Lien Enforcement Services for delinquent tax accounts. The successful Offeror will be responsible for collecting past due, unpaid accounts of delinquent taxpayers, including those with various outstanding balances and existing cases that DOTAX staff is unable to pursue. The Contractor will be required to establish fully tested, automated data exchange infrastructure to support daily and weekly file transmissions, and to provide monthly reports that document interactions with taxpayers. The Contractor must also comply with the Fair Debt Practices Collection Act and other applicable laws, including State and Federal laws governing confidentiality and privacy of taxpayer information. • The Contractor will be paid on a contingency fee basis, with the fee schedule to be proposed by the Contractor. • The Contractor must have a minimum of seven (7) years of licensed, debt collection experience. • The Contractor must maintain secure systems and access controls to prevent unauthorized use, disclosure, modification, or destruction of DOTAX data. • The Contractor must provide reports as deemed necessary by DOTAX, including a Terminated or Returned Accounts Report, a Collections on Accounts Report, and a Monthly Summary Report.