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Maryland The Secretary’s Office·Maryland

SolarWinds Service Desk Licenses

Closes 9/28/2026$5k – $50kRequest for Proposal
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Description

The Maryland Department of Transportation (MDOT) is soliciting bids from authorized Master Contractors to provide SolarWinds Service Desk licenses for a one‑year term (09/30/2026 – 08/30/2027). This is a Small Business Reserve (SBR) procurement limited to Certified Small Business (CSB) vendors who hold an existing COTS Master Contract (060B2490021). Bidders must submit an electronic proposal via eMMA, include a Letter of Authorization, MSRP screenshot, and comply with data‑use and security requirements. The contract will cover the purchase of new, unused SaaS licenses, warranty/maintenance, and any associated support services. • License term: 11 months (09/30/2026 – 08/30/2027) • Eligibility: Only Master Contractors under the COTS 2012 contract and CSB‑certified vendors • Submission deadline: 09/28/2026 2:00 PM EDT (electronic via eMMA) • Questions due: 09/23/2026 12:00 PM EDT (email to Procurement Officer) • Pricing must be valid for 90 days; invoices submitted to [email protected] • Small Business Reserve designation – only CSB‑certified firms considered • Required documentation: LOA, MSRP screenshot, licensing agreements, data use agreement (Attachment Y) • Delivery/Performance location: MDOT/OTTS, Hanover, MD

Attached files

Contact

Kristina Libby‑Hinton(Procurement Officer)

[email protected]

(443) 902-3056

Key dates

Opened
9/15/2026
Questions due
9/23/2026
Closes
9/28/2026
Duration
11 months

Last updated

Details

Type
Request for Proposal
Industry
Information Technology and Software Development
NAICS
511210
Solicitation №
BPM058781

Budget estimate

$5,000 – $50,000

No explicit contract value is disclosed. SolarWinds Service Desk licenses are typically priced between $80‑$150 per seat per year. Assuming a modest purchase of 50‑200 seats, the annual spend could range from roughly $4,000 to $30,000. Adding mandatory maintenance, support, and potential ancillary services could push the upper bound to $50,000. Therefore, a realistic estimate for the contract value is between $5,000 and $50,000, depending on the final quantity of licenses and any supplemental services required.

AI estimate from the solicitation

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