The Maryland Department of Transportation (MDOT) is soliciting bids from authorized Master Contractors to provide SolarWinds Service Desk licenses for a one‑year term (09/30/2026 – 08/30/2027). This is a Small Business Reserve (SBR) procurement limited to Certified Small Business (CSB) vendors who hold an existing COTS Master Contract (060B2490021). Bidders must submit an electronic proposal via eMMA, include a Letter of Authorization, MSRP screenshot, and comply with data‑use and security requirements. The contract will cover the purchase of new, unused SaaS licenses, warranty/maintenance, and any associated support services.
• License term: 11 months (09/30/2026 – 08/30/2027)
• Eligibility: Only Master Contractors under the COTS 2012 contract and CSB‑certified vendors
• Submission deadline: 09/28/2026 2:00 PM EDT (electronic via eMMA)
• Questions due: 09/23/2026 12:00 PM EDT (email to Procurement Officer)
• Pricing must be valid for 90 days; invoices submitted to [email protected]
• Small Business Reserve designation – only CSB‑certified firms considered
• Required documentation: LOA, MSRP screenshot, licensing agreements, data use agreement (Attachment Y)
• Delivery/Performance location: MDOT/OTTS, Hanover, MD
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