WIRELESS PANIC DEVICES

The County of Riverside is seeking quotations from qualified vendors to provide wireless panic devices that will enhance emergency preparedness and response, interconnect public, private and 9-1-1 response teams, and provide timely and targeted communications. The devices must meet the requirements outlined in the product/service specifications, including discreet design, GPS-enabled alerts, reliable connectivity, and dashboard management functionality. The County is looking for a reliable solution that ensures effective emergency communication and rapid response during field assignments, home visits, and other situations where staff may encounter elevated risks. • The devices must be able to operate as standalone units and provide direct communication of emergency alerts to both DPSS designated staff, law enforcement agencies, and 911. • The system must include fault reporting, including alerts for devices that are non-communicative or have low battery. • The devices must allow customization of output types based on sensor activation. • The system must include an option to cancel false alarms via a call center. • The devices must be able to transmit pre-recorded alerts directly to law enforcement radios, 911, or designated staff and provide exact GPS location via text and/or email.