Alarm System Monitoring Services - Best Value Analysis

The Department of Environmental Quality (DEQ) is seeking a contractor to provide alarm system monitoring services for its facilities. The contractor will be responsible for providing 24/7 monitoring of burglary and fire alarm systems, as well as responding to emergency calls. The contractor will also be required to keep daily activity reports and provide updates to the Agency upon request. • The contractor must provide 24/7 alarm monitoring from a staffed central monitoring facility. • The contractor must program its monitoring system to receive specific zone locations within each of VIP’s facilities. • The contractor must ensure continued functioning of built-in redundancies for its power, computer, and phone lines. • The contractor must manually override any scheduled arming or disarming at any of VIP’s individual facilities upon request. • The contractor must maintain cellular backup communication for all monitored systems.