SBU/Ticketing Software System

The State University of New York at Stony Brook is seeking a comprehensive ticketing software solution to serve its Athletics Department and Southampton Campus Programming. The contract will cover two separate, independent instances of the system (one for athletics, one for campus programming) and must support paid, complimentary, and free‑registration events across a variety of venues and formats, with full patron data capture, analytics, reporting, e‑commerce, CRM, and accessibility compliance. The award will be for a five‑year term, with a single total‑ownership price and quarterly reporting requirements. • Provide two distinct ticketing system instances with separate MIDs and reporting lines. • Support ticket sales, comp tickets, free registrations, assigned seating, general admission, and event‑specific data capture. • Include e‑commerce, marketing/distribution, CRM, robust reporting/analytics, and accessibility (WCAG) features. • Deliver ongoing support, service, and quarterly spend reports for the five‑year contract term. • Pricing must be a single, tax‑exempt total‑ownership figure; the proposal is binding for 185 days after the deadline.