Description
The County of Los Angeles, Internal Services Department, is soliciting bids for computer hardware and software maintenance services for Dell products. The selected vendor will provide 4-hour 7x24 technical support and assistance, as well as on-site service. The maintenance support must be provided directly by the original equipment manufacturer, and third-party maintenance services will not be considered. The bid must include a copy of the signed bid package, along with a manufacturer's letter stating that the bidder is an authorized reseller.
• The contract will be for a specific period, likely one year, given the context of a support renewal.
• The vendor must provide maintenance support directly from the original equipment manufacturer.
• The vendor must be an authorized reseller of Dell products.
• The bid must be submitted online via the County's Vendor Self Service (VSS) portal by 12:00 PM on March 20th, 2026.
• The contract will be awarded based on the lowest total acceptable offer.