RFP 26-007-45 Employee Healthcare Administration Services

Shelby County Government is seeking a qualified vendor to fully administer its self‑insured employee health plan for roughly 7,700 members (employees, pre‑65 retirees, City of Millington employees, and Sheriff Reserves). The contract will cover claims processing, case‑management, wellness programming, provider‑network design and maintenance, data/reporting, enrollment, eligibility, onsite‑clinic support, virtual‑health services, specialty‑drug management, stop‑loss administration, and coordination with the County’s dialysis provider. The award will be a firm‑priced, per‑employee‑per‑month (PEPM) fee that must remain fixed through December 31 2026, with optional one‑year extensions at a maximum 3 % increase. Proposals must be submitted in hard‑copy (original with signatures) and electronic (USB drives) by March 27, 2026, and must include a completed Excel scorecard and all mandatory exhibits (Intent‑to‑Bid, Financial, Non‑Disclosure, etc.). Evaluation will focus on responsiveness, technical capability, compliance with EOC/BRN, Title VI, E‑Verify, and the detailed scoring rubric.