Description
The Department of Veterans Affairs is seeking a qualified Service‑Disabled Veteran‑Owned Small Business (SDVOSB) to operate a 40‑bed “Low‑Demand Safe Haven” in the Bronx, NY, providing residential housing, meals, laundry, security, and comprehensive case‑management services for homeless veterans. This is a firm‑fixed‑price IDIQ contract with a total ceiling of $14 million (base year plus four one‑year options). The contractor must maintain full facility readiness at all times, meet strict staffing ratios (≤ 1 case‑manager to 14 veterans), comply with ADA accessibility requirements, and deliver daily meals that meet nutritional standards. Performance will be measured against VA‑defined metrics such as positive discharge rates, staffing compliance, and quarterly inspections.
• Provide up to 40 beds (including women’s and ADA‑accessible units) with 24/7 on‑site administrative and clinical staff.
• Deliver three nutritious meals + snack daily, laundry services, and weekly therapeutic/rehabilitative group activities.
• Offer individualized case‑management, including psychosocial assessments, housing placement assistance, transportation, and crisis intervention, all documented in an approved HMIS system.
• Submit daily census reports, monthly invoices (BDOC‑based), and incident reports within required timeframes; undergo quarterly VA inspections and semi‑annual performance reviews.
• Must be an SDVOSB, hold all necessary state licensing, insurance, and meet security prohibitions (e.g., no covered Chinese telecom equipment).