J065--ConMed Insufflators Equipment Maintenance Services

The Department of Veterans Affairs is seeking sources for ConMed Insufflators equipment maintenance services at the Dallas VA Medical Center. The contractor will provide a full-service contract for the ConMed AirSeal Insufflators, including repairs, equipment maintenance services, hardware and software support, remote support, parts, loaners, shipping, labor, and travel. The contract will be for a base year plus up to 4 option years. • The contractor must provide all required services in accordance with the original equipment manufacturer (OEM) specifications. • A response time of at most 2 business days during facility’s local time is required for all inquiries. • The contractor must check in to the biomedical engineering department to obtain a vendor badge before any work is done and must adhere to hospital personal protective equipment (PPE) requirements. • The contractor must submit any mobile media devices that would be used on the system to a virus scan. • The contractor must provide a service report to the primary and/or alternate biomedical engineering point of contact after each service call or scheduled maintenance.