Description
The State of Oregon is seeking a vendor to provide a Workers' Compensation Information System. The system should be modern, integrated, and scalable, and provide functionality to support the Division's business processes. The scope of work includes procurement of software and related services, system design and planning, build and test, user acceptance test and deployment, and transition to operations and maintenance. The contract term is negotiable, but the Division anticipates an initial term for implementation plus five years of maintenance and operations with options to renew.
• The system should have workflow management, standardized templates, business rules automation, improved data model, configurable workstreams, single sign-on, role-based access control, integration platform, robust security functionality, and reporting and data analytics capabilities.
• The system should have self-service options for external stakeholders, secure remote access, and improved electronic document management.
• The vendor should provide user training and support, conduct data conversion and migration, and implement the system with go-live and transition activities.
• The vendor should provide operations and maintenance support, including post-go-live configuration validation, system patches and upgrades, warranty support, and other activities as required.