Description
The Department of Veterans Affairs is seeking a contractor to provide ground ambulance transportation services for the San Francisco VA Healthcare Center and its associated Community-Based Outpatient Clinics. The contractor will be required to provide all vehicles, personnel, management, supplies, equipment, and necessary reporting for the provision of stretcher transports, basic life support, advanced life support, and critical care transport services. The contractor must be able to provide services 24 hours a day, seven days a week, including weekends and holidays.
• The contractor must have the necessary certifications, accreditation, personnel, equipment, standards, work processes, and general resources to accomplish the requirements of ground ambulance services.
• The contractor must have a process for ensuring driver qualification, including hiring and subcontractor process, driver licenses, education requirements, and experience with high standards.
• The contractor must be able to provide staffing to meet the response times specified in the Performance Work Statement.
• The contractor must have a reasonable process for ensuring vehicle safety and availability.
• The contractor must have a reasonable, high-quality communication system workflow process.
• The contractor must have licenses and insurance that meet the minimum standards of the solicitation.
• The contractor must have a Quality Control Plan that clearly demonstrates standards for maintaining up-to-date licensure and adhering to the performance standards of the contract.