Operational Loads Monitoring System (OLMS)

The Forest Service is seeking market input for a commercial‑off‑the‑shelf (COTS) or FedRAMP‑certified SaaS solution to operate, maintain, and enhance the Operational Loads Monitoring System (OLMS). The system ingests flight‑data recorder files from fire‑fighting aircraft, processes them into engineering units, stores them, and provides web‑based reporting for structural health monitoring and inspection planning. The contract will include software licensing, system support, data migration (3–4 TB of historic files), and hosting either on Government Azure‑AVS or a vendor‑hosted FedRAMP environment, with strict security, availability (≥ 99 %) and help‑desk response (≤ 24 h) requirements. • Provide all required software licenses and ongoing maintenance/upgrades. • Host the solution in Government‑owned cloud or FedRAMP‑moderate SaaS, integrating with FAMAuth MFA. • Migrate ~140 000 historic flight files (≈ 3‑4 TB) and support daily uploads (1‑4 k files/season) within 24 hours of flight completion. • Deliver monthly PDF reports, 24×7×365 help‑desk support, and meet uptime/response metrics. • Ensure compliance with FedRAMP, NIST 800‑53, Section 508, and U.S.‑only personnel requirements.