EMPLOYEE ASSISTANCE PROGRAM

The City of Charlottesville is seeking a comprehensive Employee Assistance Program (EAP) to support the well-being, productivity, and engagement of its employees and their eligible family members. The successful offeror will be responsible for the full development, delivery, administration, and promotion of EAP services, including immediate and confidential assessment, counseling, referral services, and managerial and supervisory consultation. The program must comply with applicable federal and state regulations and professional standards. Some key features of the program include: • Immediate and confidential assessment of a presented problem or need • Counseling on subjects including substance abuse, emotional and mental instability, family difficulties, eldercare concerns, management services, financial problems, legal consultation, productivity, and attendance problems • Referral to certified substance abuse professionals for purposes of assessment, counseling, and follow-up services • Managerial and supervisory consultation regarding referrals, performance concerns, coaching, and workplace issues • On-site mediation and critical incident sessions and debriefings • Communications and promotional materials such as brochures, digital content, newsletters, and website access The City encourages the participation of small and micro businesses, businesses owned by women, minorities, or veterans, and employment services organizations in the City's procurement opportunities. The initial contract term will begin on September 1, 2026, and run through June 30, 2027, with the option to renew for up to 5 additional one-year terms.