CDC Managed Service Provider (MSP) 2.0

The Centers for Disease Control and Prevention (CDC) is seeking information from potential vendors to determine their availability and technical capability to provide cloud managed services. The services include cloud hosting, infrastructure, platform, database, operational, transition, and disaster recovery services to support CDC's on-premises, private cloud, public cloud, and hybrid cloud environments. The contractor shall deliver secure, scalable, resilient, and highly available services that comply with all applicable Federal and CDC requirements. • The contractor must have experience in cloud agnostic services, reference architectures, workload portability, and hybrid multi-cloud services. • The contractor must have experience in vulnerability detection, prioritization, and remediation, and POAM lifecycle management. • The contractor must have experience in implementing federal security frameworks, such as FISMA and FedRAMP. • The contractor must have experience in providing 24x7x365 monitoring, incident response, customer communications, and tiered operational support. • The contractor must have experience in developing, implementing, and maturing enterprise Information Technology Service Management (ITSM) programs aligned to ITIL.