Chatbot Solution

This Request for Proposal (RFP) is issued by the State University of New York (“SUNY”), Empire State University (“Empire”). SUNY Empire seeks a responsive and responsible vendor to provide a cloud-based Chatbot Solution, as defined in the specifications listed in the RFP (ESU-212154855). The results of the RFP will be used to award a contract for a cloud-based Chatbot Solution for a three year term, SUNY Empire and the winning Bidder may mutually agree to exercise 1 or 2 one-year options to extend the contract. The RFP will be awarded to the vendor determined to be most qualified to meet the specifications and requirements as described in this RFP. This procurement's communications are restricted under NYS Finance Law 139j and 139k. You may only contact the designated contacts on this advertisement for information. Please send all inquiries via email to the contacts listed on the ad. The RFP and response forms are attached to this advertisement. Please make all inquiries are made by email and only to the designated contacts indicated in this advertisement. SUNY Empire reserves the right to award no contract. PLEASE BOOKMARK THIS ADVERTISEMENT AND CHECK BACK REGULARLY AS ANY UPDATES AND RFP BID ATTACHMENTS WILL BE UPLOADED HERE. Business enterprises awarded an identical or substantially similar procurement contract within the past five years: Career America Service-Disabled Veteran-Owned Business (SDVOB) SDVOB Goal: 6.00% Minority / Women Business Enterprise contracting goals (MWBE) MBE Goal: 15.00% WBE Goal: 15.00%