Description
The New Mexico Department of Health is seeking a vendor to provide Women, Infant, and Children (WIC) MOSAIC system management and maintenance services. The scope of work includes software maintenance and operations, hosting and disaster recovery, help desk services, and user adoption. The contract is for a 3-month term, from November 1, 2025, to January 31, 2026, with a total contract value of $565,440.48. The vendor will be responsible for managing the Azure cloud tenant, monitoring the WIC MOSAIC solution, performing proactive maintenance tasks, and providing support to state and local agency/clinic staff.
Key features of the job include:
* Software maintenance and operations
* Hosting and disaster recovery
* Help desk services
* User adoption
* Management of the Azure cloud tenant
* Monitoring of the WIC MOSAIC solution
* Proactive maintenance tasks
* Support to state and local agency/clinic staff