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  5. ›WORK ORDER AND INSPECTION MANAGEMENT SOFTWARE SOLUTION

Pease Development Authority·New Hampshire

WORK ORDER AND INSPECTION MANAGEMENT SOFTWARE SOLUTION

Closes 10/28/2025$500k – $2MRequest for Proposal
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Description

The Pease Development Authority is seeking a cloud‑based, single‑platform work‑order and inspection‑management software solution. The contract will cover implementation, data migration (≈300 existing workorders), a mobile application, GIS mapping integration, asset and inventory management, comprehensive security (MFA, NIST SP800‑171 encryption, penetration testing), ongoing support, and a five‑year firm‑fixed‑price licensing arrangement with optional one‑year extensions. The vendor must be on PDA’s vendor list, meet extensive insurance and cybersecurity requirements, and provide detailed implementation and support plans. • Cloud SaaS platform delivering work‑order creation, tracking, closure, and preventive‑maintenance scheduling. • Mobile app with GPS, photo capture, and inspection execution; GIS integration for mapping and custom layers. • Full security suite (MFA, data‑at‑rest/in‑transit encryption, 3‑2‑1 backup, audit trails) and compliance with state IT standards. • Migration of ~300 historic workorders from Manager Plus, plus training, maintenance, and support services. • Fixed‑price contract for 5 years (with up‑to‑five 1‑year renewal options) and optional annual price escalations.

Attached files

Contact

Toni‑Marie Vaughn(Procurement staff)

[email protected]

(603) 766-9284

Key dates

Opened
9/26/2025
Questions due
10/13/2025
Closes
10/28/2025
Projected award
11/20/2025
Duration
5 years

Last updated

Details

Type
Request for Proposal
Industry
Information Technology and Software Development
NAICS
541512
Solicitation №
RFP 26-07

Budget estimate

$500,000 – $2,000,000

No budget is disclosed. Similar municipal SaaS contracts for work‑order/inspection platforms typically range from $100k to $400k per year for licensing, implementation, training, and support. Over a five‑year base term, the total contract value could fall between $500,000 and $2,000,000, with higher figures reflecting extensive GIS integration, mobile app development, and stringent security requirements.

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