Enterprise Computerized Maintenance Management System

The Indian Health Service (IHS) is seeking information on potential vendors that can provide a Computerized Maintenance Management System (CMMS) to support their facilities and biomedical services. The system should be a cloud-based, Software as a Service (SaaS) solution that provides service desk, incident, problem, change, knowledge, and configuration management capabilities. The vendor should have experience in providing similar services to healthcare organizations and be able to meet the requirements outlined in the notice. Some key requirements include: • Licensing on a concurrent user basis • Improving facility and biomedical service delivery consistency, quality, and responsiveness • Providing reports and analytics for facilities and biomedical teams • Meeting statutory requirements of the Centers for Medicare & Medicaid Services (CMS) Conditions of Participation • Incorporating accreditation standards of various entities such as The Joint Commission (TJC) and DNV-GL Healthcare