ANNUAL CONTRACT FOR MANAGED SECURITY SERVICES PROVIDER (RE-BID)

The San Antonio Water System is soliciting proposals for a vendor to provide Managed Security Services Provider (MSSP) that will also provide managed SIEM service. The contract will be for one year with five annual optional renewals/extensions, for a total of six years. Vendors are required to submit a proposal with complete details, including a service level agreement and sample escalation procedures. The scope of work includes providing managed security services and SIEM services. Key responsibilities may include: • Providing managed security services • Providing managed SIEM services • Developing and implementing a service level agreement • Creating sample escalation procedures • Responding to each section of the RFP in detail The San Antonio Water System is looking for a vendor that can provide high-quality managed security services and SIEM services, with a strong focus on customer support and technical expertise.