Managed Detection and Response (MDR) Services for the Government of the Virgin Islands, USVI

The Government of the U.S. Virgin Islands is seeking a qualified vendor to provide Managed Detection and Response (MDR) services that will deliver 24×7 security monitoring, advanced threat detection, incident‑response support, and ongoing security‑operations enhancement for its Bureau of Information Technology. The contractor must integrate with existing Microsoft, Fortinet, and Cisco security platforms, meet aggressive response‑time SLAs, and supply regular reporting and knowledge‑transfer activities. • Continuous monitoring of endpoints, network, cloud, and email environments with real‑time triage and analysis. • Threat hunting, investigation, and incident‑response support including containment actions and remediation guidance. • Monthly executive summaries, incident‑specific reports, and quarterly security posture assessments, plus ongoing training/knowledge transfer for BIT staff. • Must comply with strict data‑ownership rules, provide required insurance, and meet all mandatory pre‑award documentation.