Cisco SMARTnet Maintenance

The County of Volusia is seeking a contractor to provide Cisco SMARTnet maintenance services. The selected contractor will be responsible for providing maintenance and support for the county's Cisco equipment. The contract will be for an initial term of three years, with two optional one-year renewals. The contractor will be required to provide a dedicated SMARTnet service representative and have a current relationship with Cisco Systems. The contractor will also be required to provide documentation detailing their relationship with Cisco Systems. * Key features of the contract include: * Initial term of three years with two optional one-year renewals * Dedicated SMARTnet service representative * Current relationship with Cisco Systems required * Documentation detailing relationship with Cisco Systems required * Pricing proposal and vendor questionnaire required * Local preference will be given to respondents who have a documented permanent location in Volusia County or surrounding counties.