Captioning Services

The City of Columbia, Missouri seeks a qualified vendor to provide real‑time closed captioning for live‑broadcast public meetings, press conferences and occasional remote events. The contractor must caption approximately 200 broadcast hours per year (±50 hours), covering at least two City Council meetings, two Planning & Zoning Commission meetings, one Board of Adjustment meeting and one Citizens Police Review Board meeting each month, plus any special televised events. Services include on‑site and remote captioning via the City’s VPN, delivery of accurate (≥98% accuracy) captions with minimal latency, provision of NCRA‑certified captioners, backup staffing/equipment, and electronic transcripts within one business day after each event. The contract is for an initial one‑year term with the City’s option to renew up to four additional one‑year periods (maximum five‑year total). The award will be based on cost (70%) and experience/expertise (30%).