EMS Billing and Collection Services

The City of Chula Vista is seeking proposals from qualified California firms to provide EMS Billing Services. The goal is to initiate Billing and Collection Services effective April 1, 2026. The contract will commence on April 1, 2026, for a period of 63 months, with options to extend. The selected firm will be responsible for providing billing and collection services for the City's emergency medical services, including processing claims, handling customer inquiries, and providing monthly reports. • The firm must have experience in providing similar services to governmental entities in California. • The firm must be licensed, insured, and HIPAA compliant in California. • The firm must have the ability to process at least 10,000 transports per year. • The firm must have experience with electronic file transfer and secured website extraction. • The firm must provide a detailed description of their billing and collection process. • The firm must provide information on their experience with CMS, Medi-Cal, and commercial insurance programs.