Description
The State of South Carolina Department of Education is seeking a vendor to provide comprehensive human‑generated captioning services for its recorded webinars, training sessions, and promotional videos. The contract will cover the creation of accurate (≥ 99 % accuracy) closed captions and searchable transcripts in multiple languages, with a rapid 48‑hour turnaround, and will include metadata extraction and live‑caption capabilities. The award will be made to the lowest responsive and responsible bidder based on a per‑minute rate for an estimated 12,000 captioned minutes each year over a potential five‑year term.
• Human‑generated captions in English, Spanish, French, German, ASL, and hybrid language mixes; all languages must be priced in the unit rate.
• Turn‑around requirement of ≤ 48 hours per file, with the ability to edit captions and deliver searchable transcripts.
• Mandatory vendor registration with the South Carolina procurement system, insurance requirements, NDA, and compliance with ADA/Section 508 standards.
• Optional state‑resident preference programs (2 % or 4 %) may be claimed if eligibility criteria are met.