QA/QI Assessment of the East Montpelier Volunteer Fire Department's Fire/EMS Operations

The Town of East Montpelier is seeking an independent consultant to conduct a Quality Assurance/Quality Improvement (QA/QI) assessment of its volunteer fire department’s fire and EMS operations. The contractor will evaluate current practices, identify gaps, and provide actionable recommendations to improve service delivery, safety, and compliance with state regulations. The work is expected to be completed before the proposal deadline of October 6, 2026. • Scope includes review of operational policies, training programs, response protocols, and resource allocation. • Deliverables: a written assessment report, a set of improvement recommendations, and a presentation to town officials. • Estimated contract value: $15,000. • Submission required via email to [email protected]; questions due by September 29, 2026 to Kari Bradely ([email protected]).