Description
The Department of State Hospitals (DSH) is seeking a DGS‑certified small business to provide 24/7 telephone and video‑conference interpretation services for forensic evaluators interviewing limited‑English‑proficiency clients in SVP, OMD, and IST programs. Interpreters must be credentialed medical/health‑care professionals, fluent in English and the target language, and capable of handling sensitive, sexually explicit content while maintaining strict confidentiality. The contractor will operate a toll‑free line, supply detailed call logs, and bill on a per‑minute basis using DSH‑provided rate sheets. The contract is a two‑year base period with possible one‑year extensions.
• 24/7 on‑demand audio‑only interpretation (telephone or audio‑only video conference) for forensic interviews.
• Must use DSH‑approved rate sheet (Spanish‑to‑English and “all other languages” per‑minute rates).
• Required certifications: DGS‑certified Small Business, insurance, GenAI reporting, sanctions and tax‑delinquency attestations, and all standard state contract clauses.