Description
The City of Austin is seeking a contractor to replace its existing GIS-based website with a new and improved ATX Floods web application, a public-facing platform and key component of the City’s Flood Early Warning System (FEWS). The contractor will be responsible for designing and implementing a new web application that incorporates GIS, cloud architecture, security, and accessibility, with a focus on mobile responsiveness, interoperability, and system reliability. The contractor will also provide customer service, maintenance, and support services. The evaluation criteria for this RFP include project concept and solution, demonstrated applicable experience, price, local business preference, and small business preference.
• The contractor must have experience in designing and implementing similar web applications.
• The contractor must provide a detailed description of their understanding of the requirements and requested project management, customer service, maintenance, and support services.
• The contractor must provide a detailed overview of their web application solution, including how it meets the requirements in the scope of work.
• The contractor must provide a description of their project management program and structure, including their technical plan, risk management plan, and communication plan.
• The contractor must provide information about their customer service and support team, including their location, availability, and response times.