81626Y0801-CareCloud _ software licensing, professional services, and maintenance support

The New York City Department of Health and Mental Hygiene (DOHMH) is issuing an RFI (EPIN 81626Y0801) to gauge interest from vendors capable of providing software licensing, professional services, and maintenance support for the proprietary RCMS (InsightCS) revenue‑cycle‑management platform. DOHMH intends to negotiate a five‑year, sole‑source agreement with CareCloud Holdings Inc. (Medsphere Care), the owner of InsightCS, to automate Medicaid, Medicare, and other third‑party claim processing. Vendors may submit an Expression of Interest via PASSPort by the due date. • Scope includes software licensing, implementation/configuration, training, and ongoing support for InsightCS. • Expected contract term: July 1 2026 – June 30 2031 (5 years). • Estimated procurement value: $1,418,827. • Contact: Kyaw Lin ([email protected]).