Automated Meter Reading/Customer Information Syste

The Bureau of Indian Affairs (BIA) is seeking a contractor to provide Automated Meter Reading (AMR) and Customer Information System (CIS) support services. The contractor will be required to provide customer service information support services, including responding to customer inquiries and resolving issues. The contract will be a firm-fixed-price contract, and the contractor must submit an all-inclusive firm fixed price for the services. The evaluation factors for award will include technical capability and price. * Key aspects of the job include: * Providing customer service information support services * Responding to customer inquiries and resolving issues * Providing services in accordance with the Statement of Work * Complying with all applicable laws and regulations * Cooperating with the Government and other contractors as necessary