HHS Public Assistance Oversight Data Sources

The State of Iowa seeks to purchase data solutions that support implementation of the verification and eligibility requirements pursuant to Iowa Code chapter 239. The successful Respondent(s) shall provide secure, scalable, and integrated data solutions that fulfill the requirements in this RFP. These services must enable Iowa HHS to conduct identity authentication, income, asset, residency verification, and comprehensive arrest data for public assistance applicants and recipients. Key aspects of the project include: • Providing a computerized identity authentication process • Describing the step-by-step process for identity authentication • Making the process available on-demand • Including a knowledge-based questionnaire with financial and personal questions • Supporting submissions via online and telephonic methods • Ensuring accessibility features and language support across all formats • Implementing exception handling and fallback protocols when applicants fail identity authentication