Bookstore Course Materials-Online Textbook Provider Services

Ferris State University is seeking a qualified and robust course material provider for its Bookstore to allow students to buy, access, and manage books from an online textbook repository. The provider should offer a variety of features, including a strong textbook adoptions team, dedicated student ordering and customer support, a modern and intuitive user interface, and robust integration with university systems. The scope of work includes providing a fully managed online textbook solution, including Inclusive Access style models, a student marketplace, and tight integration with university systems. The contract term is 3 years with two one-year extensions available. • The provider must support a textbook adoption process, robust support for faculty and staff, and a simple ordering experience for students. • The provider must integrate with the university's single sign-on environment, Canvas Learning Management System, and Banner student billing system. • The provider must provide reporting and analytics capabilities to support operational management, financial reconciliation, and strategic decision-making. • The provider must ensure a smooth transition from the current provider to the new provider with minimal disruption to faculty workflows and student access to materials.