Unified Communications and Contact Center Solutions

The opportunity is for a Request for Proposal (RFP) for Unified Communications and Contact Center Solutions. Sourcewell, a State of Minnesota local government unit and service cooperative, is seeking proposals to result in a procurement solution for use by its Participating Entities. The solution should provide unified communications and contact center solutions for thousands of governmental, higher education, K-12 education, nonprofit, tribal government, and other public agencies located in the United States and Canada. Key aspects of the opportunity include: • The RFP is open to all qualified suppliers, with an emphasis on encouraging the use of Small, Minority-owned, Women’s Business Enterprise, Veteran-owned Business Enterprise (S/M/WBE/VBE) suppliers. • Proposals must be submitted through the Sourcewell Procurement Portal. • A pre-bid conference will be held online on September 1, 2026, at 11:00 AM EDT. • Proposals are due no later than September 29, 2026, at 3:30 PM Central Time.