Request for Information: Mobile Telecom Expense Management (TEM) Solution

The Federal Aviation Administration (FAA) is conducting market research to identify potential vendors that can provide Mobile Telecom Expense Management (TEM) software solutions. The FAA is seeking a solution that can provide visibility into mobile device inventory and expenses, optimize rate plans and contract utilization, automate expense allocation and cost recovery, enhance governance, auditability, and compliance, and integrate with FAA financial, IT Service Management, and asset management systems. The solution should also have capabilities such as automated processing and reconciliation of carrier invoices, identification of billing errors, and optimization of rate plans and pooled minutes/data. Vendors are invited to provide information on their solutions, including their experience, technical approach, and pricing models. • The solution should provide visibility into mobile device inventory and expenses. • The solution should optimize rate plans and contract utilization. • The solution should automate expense allocation and cost recovery. • The solution should enhance governance, auditability, and compliance. • The solution should integrate with FAA financial, IT Service Management, and asset management systems. • The solution should have capabilities such as automated processing and reconciliation of carrier invoices, identification of billing errors, and optimization of rate plans and pooled minutes/data.