Request for Proposals for Informal Hearing Officer Services

The Anaheim Housing Authority (AHA) is seeking a qualified Consultant to provide informal hearing officer services for its rental assistance programs. The selected Consultant will conduct impartial informal hearings for program participants who wish to appeal certain Housing Authority determinations. The services include presiding over informal hearings, issuing written decisions, and maintaining confidentiality. The Consultant must have at least three years of relevant experience and demonstrated knowledge of the HCV program. The initial Professional Services Agreement (PSA) is anticipated to serve a two-year term, with an option to extend it to two additional two-year terms. Some key responsibilities of the Consultant include: • Conducting fair and impartial hearings • Issuing written decisions within ten business days following the hearing • Maintaining confidentiality and protecting participant's private personal identifying information • Being prepared to conduct hearings that may include participation by legal counsel, law enforcement personnel, interpreters, or other authorized representatives • Managing time effectively and meeting required deadlines The AHA will evaluate proposals based on the Consultant's experience, approach to performing the scope of services, cost proposal, and overall proposal quality.