The document outlines the policy for communicating test results to providers and patients at the Dayton VA Medical Center. It establishes procedures for diagnostic practitioners, ordering practitioners, and clinical service chiefs to ensure timely and effective communication of test results. The policy includes guidelines for critical and non-critical test results, as well as procedures for communicating results to patients.
• The policy applies to all diagnostic tests, including laboratory testing, diagnostic imaging, and diagnostic procedures.
• Diagnostic practitioners are responsible for identifying and communicating critical test results to ordering practitioners or their surrogates.
• Ordering practitioners are responsible for assigning surrogates to receive critical test results when they are unavailable.
• Clinical service chiefs are responsible for establishing written workflows for communicating test results and monitoring the effectiveness of the patient notification process.
• The policy includes guidelines for electronic communication of test results and requires that all test results be documented in the patient's electronic health record.
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