260212 NEW TICKET SYSTEM FOR THE IT BRANCH

The County of Los Angeles is seeking a new ticket system for its IT branch. The system should include features such as AI agents, CoPilot, Premier Essentials, AI Expert Pro, and Zendesk Suite. The contract will be for a fixed fee, and the vendor will be required to provide custom services. The County is looking for a vendor that can provide a comprehensive solution that meets its needs. • The contract will be for a fixed fee. • The vendor will be required to provide custom services. • The County is looking for a vendor that can provide a comprehensive solution that meets its needs. • The contract will include features such as AI agents, CoPilot, Premier Essentials, AI Expert Pro, and Zendesk Suite. • The vendor will be required to provide a certificate of workers' compensation insurance and public liability and property damage insurance.