Support Plan for Forensic Laboratory Equipment No. II

The Ocean County Board of Commissioners is seeking a firm to provide a support plan for forensic laboratory equipment. The successful vendor will be responsible for providing service visits with a maximum 72-hour response time, one scheduled preventative maintenance visit per year, factory certified replacement parts, software updates, and notifications. The vendor must have at least 10 years of experience in providing support plans for crime laboratory equipment. • The support plan must include service visits with a maximum 72-hour response time by OEM authorized/certified service engineers • One scheduled preventative maintenance visit per year for each piece of equipment listed • Factory certified replacement parts • Software updates and notifications • The vendor must have at least 10 years of experience in providing support plans for crime laboratory equipment