Tutoring for Student Success Initiatives

Virginia Tech’s Student Success Center is seeking an off‑the‑shelf software platform that will recruit, schedule, and facilitate peer‑to‑peer tutoring sessions for its students, while also handling tutor hiring, payment, and quality‑assurance processes. The solution must integrate with the university’s “Navigate” system, support both online and in‑person sessions, manage up to 10,000 unique students per semester, and meet strict service‑level and data‑security requirements (FERPA, 99.5% uptime, 24‑hour incident reporting). The contract is initially for one year with up to four optional one‑year renewals, and pricing may be expressed as a fixed hourly rate for tutors plus a platform fee.