Missoula County is seeking a fully integrated Emergency Medical Dispatch (EMD) software solution that delivers scripted, Q&A‑style protocols to 27 dispatch operators and integrates seamlessly with the county’s existing New World CAD system and Motorola Vesta 9‑1‑1 telephony. The contractor must provide the software, installation, training materials (both electronic and physical), ongoing 24×7 support, and a maintenance/upgrade plan for at least one year, with the option to extend up to five years.
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