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United States Holocaust Memorial Museum·District of Columbia

IT MANAGED SERVICE PROVIDER

Closes 6/24/2026$500k – $2MRequest for Proposal
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Description

The United States Holocaust Memorial Museum (USHMM) is seeking an IT managed service provider to support its mission. The provider will be responsible for providing high-quality, customer-oriented technical support to all personnel, including employees, volunteers, and contracting staff. The services must utilize an ITSM framework or equivalent. Key aspects of the job include: * Providing technical support for all personnel * Utilizing an ITSM framework or equivalent * Ensuring high-quality, customer-oriented support * Supporting the Museum's mission

Attached files

Contact

Mary Green(Contract Specialist)

[email protected]

(202) 488-0400

Key dates

Opened
5/19/2026
Questions due
5/29/2026
Pre-bid meeting
6/24/2026Mandatory
Closes
6/24/2026
Projected award
7/6/2026
Duration
5 years

Last updated

Details

Type
Request for Proposal
Industry
Information Technology and Software Development
NAICS
541513
Solicitation №
95476726R0071

Budget estimate

$500,000 – $2,000,000

The budget for this opportunity can be estimated based on the scope of work and the requirements of the USHMM. The Museum is seeking a comprehensive IT managed service provider, which may include services such as help desk support, network management, and cybersecurity. The estimated budget can range from $500,000 to $2,000,000 per year, depending on the specific services provided and the number of personnel supported.

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