Description
The Idaho Department of Health and Welfare is requesting an exemption from competition for the purchase of Legal Case and Process Support Software support and maintenance. The department is seeking to procure the software from Karpel Solutions, citing the company as a critical partner for continued support, maintenance, and upgrades. The software provides a tool for the department's legal team to store, share, and communicate about documents, and any disruption to the support and/or licensing would have significant consequences. Key aspects of the job include:
• Providing annual support and licensing for the Legal Case and Process Support Software
• Ensuring continuity of service and compliance with state-authored objectives
• Managing a variety of legal civil cases and department program requests for legal consultation
• Improving efficiency and accountability within the legal team
• Integrating with existing department software tools