The City of Philadelphia is seeking bids for the provision of office automation equipment, including a 14-inch MacBook Pro, Magic Keyboard with Touch ID, AppleCare+ for Business, and a Wacom Intuos Pro Medium Bluetooth Professional Graphic Drawing Tablet. The equipment must be installed and configured by the vendor, and the vendor must provide instruction and training to City staff. The City requires a minimum warranty period of five years for servers and IT appliances, four years for PCs and laptops, and three years for tablets. The City also requires on-site maintenance with a next-day response time.
• The contract requires the vendor to provide equipment installation and configuration at the City's location.
• The vendor must provide instruction and training to City staff on the use of the equipment.
• The City requires a minimum warranty period for the equipment.
• The City requires on-site maintenance with a next-day response time.
• The vendor must provide refurbished equipment if requested.
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