Capital Bikeshare Operation, Maintenance and Marketing

The District Department of Transportation (DDOT) is seeking a contractor to operate a safe, efficient, and dependable customer service-oriented bikeshare service. The contractor will be responsible for the operation and maintenance of a public transportation bikeshare system, including classic bicycles and hybrid ebikes. The bikeshare service aims to enhance the public convenience, use, and enjoyment of the customers using the service. • The contractor must provide well-trained, supervised, managed, and motivated professional operations and maintenance staff. • The bikeshare service should maximize safe use of Capital Bikeshare devices. • The service is intended to be an efficient, reliable, customer-friendly, and widely accepted mode of transportation.